Frequently Asked Questions (FAQ)
1. What type of wax do you use?
We use 100% natural soy wax for all our candles. Soy wax burns cleaner and longer than traditional paraffin, and it holds fragrance beautifully.
2. How should I burn my candle for the best results?
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Trim the wick to ¼ inch before each burn.
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Burn your candle for at least 2–3 hours the first time to allow a full melt pool.
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Keep the candle away from drafts to prevent uneven burning.
3. How should I burn my candle for the best results?
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Trim the wick to ¼ inch before each burn.
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Burn your candle for at least 2–3 hours the first time to allow a full melt pool.
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Keep the candle away from drafts to prevent uneven burning.
4. Are your candles safe?
Absolutely. Always follow basic candle safety:
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Never leave a burning candle unattended.
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Keep away from children and pets.
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Burn on a heat-resistant surface.
5. How are your candles made?
Each candle is hand-poured with care, using natural soy wax, quality fragrance oils, and cotton wicks to ensure a clean and even burn.
6. How should I store my candles?
Store in a cool, dry place away from direct sunlight to preserve the scent and prevent discoloration.
7. What if my candle arrives damaged?
We take great care in packaging. If your candle arrives damaged, please contact us within 7 days and we’ll make it right.